Terms of Use

These Terms of Use (the “Terms”) govern your access to and use of the website stonetree.ae, including its English and Russian versions (the “Website”). Please read them carefully. By using the Website, you agree to these Terms. If you do not agree, please do not use the Website.

1. Who we are

The Website is the website of STONETREE Holding, a group of companies in Dubai providing real estate services. The Website is operated by STONETREE VACATION HOMES RENTAL L.L.C, Trade License No. 775214 (“STONETREE”, “we”, “us”). Some services offered on the Website are provided by other STONETREE group companies: F P M S T G REAL ESTATE L.L.C (Trade License No. 775731) and STONETREE TECHNICAL SERVICES L.L.C.

Our office: The Offices at Ibn Battuta Gate, office 304, Jebel Ali District, Dubai, UAE. Email: info@stonetree.ae. Phone and WhatsApp: +971 50 515 7531.

2. Use of the Website

You agree to use the Website only for lawful purposes and in compliance with applicable laws and regulations, to respect the rights of third parties, and to provide accurate information when you send us a request. You must not:

• attempt to gain unauthorised access to the Website, its servers or data;
• interfere with the normal operation of the Website, including by sending automated or bulk requests;
• upload or transmit viruses, malicious software or any other harmful material;
• send requests on behalf of another person without their consent, or send false or misleading information.

3. Information on the Website

The information on the Website, including descriptions of services, prices, figures, examples of income and returns, case studies and market information, is provided for general information only. It does not constitute an offer, a guarantee of results or financial, investment, legal or tax advice. Estimates of rental income or returns are indicative and depend on the property, the market and other factors; actual results may differ.

We make reasonable efforts to keep the information on the Website accurate and up to date, but we do not guarantee that it is complete, accurate or current at all times.

4. Requests and services

Sending a request through the Website does not create a contract between you and STONETREE. After receiving your request, our team will contact you by phone, WhatsApp or email to discuss it. Our services are provided under separate agreements with the STONETREE company that provides the service, and the terms of those agreements prevail over these Terms. Bookings of our apartments on rent.stonetree.ae are governed by the terms and conditions of that website.

5. Intellectual property

All content on the Website, including texts, photographs, videos, graphics, logos and the STONETREE name and trademarks, is owned by STONETREE or its licensors and is protected by intellectual property laws. You may view the Website and share links to its pages for personal, non-commercial purposes. You must not copy, reproduce, distribute or otherwise use the content of the Website without our prior written permission or that of the copyright holder.

6. Third-party websites and services

The Website contains links to other websites and services, such as our other websites, messengers, social networks and maps. Third-party websites and services are governed by their own terms and privacy policies, and we are not responsible for their content or operation.

7. Availability and security

We aim to keep the Website available and secure, but we do not guarantee that it will be uninterrupted, error-free or free from viruses or other harmful components. We may change, suspend or discontinue any part of the Website at any time.

8. Limitation of liability

To the maximum extent permitted by applicable law, STONETREE shall not be liable for any direct or indirect loss or damage arising out of or in connection with the use of, or the inability to use, the Website or reliance on the information on it, including temporary downtime, connection problems, loss of data or other technical problems. Nothing in these Terms limits any liability that cannot be limited under applicable law.

9. Indemnification

You agree to indemnify STONETREE against any losses, costs or damages, including reasonable legal fees, arising out of claims or demands by third parties in connection with your breach of these Terms or your unlawful use of the Website.

10. Personal data

We process personal data you provide through the Website in accordance with our Privacy Policy.

11. Governing law and jurisdiction

These Terms and any matters relating to the use of the Website are governed by and construed in accordance with the laws of the UAE and the laws of the Emirate of Dubai. Any dispute arising out of or in connection with these Terms or the Website shall be referred to the competent courts of the Emirate of Dubai.

12. Changes to these Terms

We may update these Terms from time to time by publishing a new version on this page with the date of the last update. The version in force at the time you use the Website applies. These Terms are published in English and Russian; in case of any discrepancy, the English version prevails.

13. Contact us

If you have any questions about these Terms, please contact us at info@stonetree.ae.